A 99.9% Server Uptime

Our website hosting system is based on a dependable, top–drawer hardware architecture and a heavily tweaked Linux version. So, regardless of what your web site is, or how many website visitors you’ve got, or even in case there’s a distributed denial–of–service attack, our machines will stay up and your web sites will stay accessible online.

Our website hosting service packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–quality hardware components delivered by Juniper. Also, on each and every router, we’ve configured a firewall with a complex algorithm as a way to filter out all dubious requests.

Therefore, in each of our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Just like with every other service, when it’s your money at stake, you cannot feel really safe. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel content with our web hosting service or in case you would like to use an even more powerful web hosting solution, such as a Linux VPS servers or even a dedicated servers – we’ll give you your money back in full, with no concealed costs or repayment charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve carefully chosen each member of our 24x7 support staff to make certain that we can offer you the best help desk support service that you can possibly get. Each of our customer service technicians has lots of years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. Moreover, they are available to you 24x7 – you can touch base with them at any time and they will respond back to you as soon as possible.

Their average ticket response time is less than 20 minutes, whilst with other hosting companies you need to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to in less than 60 minutes.

24/7 Technical Support